Extra Materials Archive

Book cover

Service Productivity Management

Improving Service Performance using Data Envelopment Analysis (DEA)

© 2006

Hard cover - Print (ISBN: 978-0-387-33211-6)

Soft cover - Print (ISBN: 978-1-4614-9805-6)

Electronic (ISBN: 978-0-387-33231-4)

View this book on SpringerLink

Product Archive File 978-0-387-33211-6
Product Archive File 978-1-4614-9805-6
Extra Materials File 978-0-387-33231-4