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The Perception of Quality

Mapping Product and Service Quality to Consumer Perceptions

© 2015

Hard cover - Print (ISBN: 978-1-4471-6626-9)

Electronic (ISBN: 978-1-4471-6627-6)

Soft cover - Print (ISBN: 978-1-4471-7040-2)

View this book on SpringerLink

Download Product Archive File - 978-1-4471-6627-6 Download product archive files for 978-1-4471-6627-6