Results

Book cover

Complaint Management and Channel Choice

An Analysis of Customer Perceptions

© 2015

Soft cover - Print (ISBN: 978-3-319-18178-3)

Electronic (ISBN: 978-3-319-18179-0)

View this book on SpringerLink

Download Product Archive File - 978-3-319-18179-0 Download product archive files for 978-3-319-18179-0