Results
Customer Knowledge Management
Improving Customer Relationship through Knowledge Application
© 2011
Hard cover - Print (ISBN: 978-3-642-16474-3)
Electronic (ISBN: 978-3-642-16475-0)
Soft cover - Print (ISBN: 978-3-642-42366-6)
View this book on
SpringerLink
Download Product Archive File - 978-3-642-16475-0