Results
Managing Negative Word-of-Mouth on Social Media Platforms
The Effect of Hotel Management Responses on Observers’ Purchase Intention
© 2016
Soft cover - Print (ISBN: 978-3-658-13997-1)
Electronic (ISBN: 978-3-658-13998-8)
View this book on
SpringerLink
Download Product Archive File - 978-3-658-13998-8