Extra Materials Archive

Book cover

Managing Service Productivity

Using Frontier Efficiency Methodologies and Multicriteria Decision Making for Improving Service Performance

© 2014

Hard cover - Print (ISBN: 978-3-662-43436-9)

Soft cover - Print (ISBN: 978-3-662-51201-2)

Electronic (ISBN: 978-3-662-43437-6)

View this book on SpringerLink

Extra Materials File 978-3-662-43437-6