ISBN: 3540427775
TITLE: Modernisation and Privatisation of Postal Systems
AUTHOR: Ruozi, Anderloni
TOC:

Preface v
List of Contributions vii
Introduction 1
1 Changing Context for Postal Systems in Europe 9
1.1 Transformation and Privatisation: An Inseparable Pair? 9
1.1.1 Postal Companies as Network Utilities 11
1.1.2 Regulations and Privatisation Processes 15
1.1.3 Privatisation in the Postal Sector: Purposes and Trends 22
1.1.4 Hypothesis along the Institutional Evolution of the Postal Systems 24
1.2 European Regulation 27
1.2.1 Foreword: the Regulation Basic Principles of the Postal Services in the European Union 27
1.2.2 Setting-up of Rules, Regulations and Stages to Follow 29
1.2.3 The 1997 Postal Directive and the 1998 Commission's Communication 30
1.2.3.1 The Universal Service 31
1.2.3.2 Reserved Services and Authorisation Regimes 33
1.2.3.3 The Promotion of Quality of Postal Services 35
1.2.4 Proposing a Further Liberalisation 36
1.3 What Transformation and Which Causes? 37
1.4 The Branch Network 47
1.5 Profitability and efficiency 60
1.6 Conclusions 67
1.7 References 69
2 The Experience of Floatation: the TNT CASES - Post Group and Deutsche Post AG 73
2.1 Introduction 73
2.2 The TNT - Post Groep Case 74
2.2.1 Introduction 74
2.2.1.1 Privatisation in the Netherlands 74
2.2.1.2 Outline of Section 2.2 76
2.2.2 TNT Post Groep 76
2.2.2.1 The Group and the State of the Industry 76
2.2.2.2 The Financial Services 79
2.2.3 The Floatation of the TNT Post Groep 81
2.2.3.1 The Process of Constitution of a joint - stock Corporation in the Postal Sector 81
2.2.3.2 The Corporate Governance 86
2.2.3.3 The Method of Share Placement and Pricing 88
2.2.3.4 The Performance and the Evaluation of the Floatation 91
2.2.4 Conclusions 96
2.3 The case of Deutsche Post World Net AG 97
2.3.1 Foreword 97
2.3.1.1 Development of Privatisation in Germany 97
2.3.1.2 Outline of this Section 99
2.3.2 Deutsche Post World Net AG 99
2.3.2.1 Privatisation in the Postal Sector - Three Postal Reforms 99
2.3.2.2 Deutsche Post World Net AG today 101
2.3.2.3 Business Units 103
2.3.3 Initial Public Offering of Deutsche Post AG 106
2.3.3.1 Reasons and Objectives 106
2.3.3.2 Condition of the Financial Markets 106
2.3.3.3 Terms of Offer and some Figures 108
2.3.3.4 Method of Share Placement and Pricing 111
2.3.3.5 Performance in the Short Run and Long Term Prognoses 114
2.3.3.6 Evaluation of the IPO 117
2.3.4 Conclusion and Outlook 118
2.4 Conclusion 119
2.5 References 123
3 The Posts: Role and Position in the Financial Services Industry 127
3.1 Foreword 127
3.2 The Historical Models of the Post Banking Services Supply 128
3.2.1 Introduction 128
3.2.2 The Experiences Inspired by the Banking Model 129
3.2.3 The Experiences Based on the Administrative Model 149
3.3 The Drivers for Change within Banks Systems 157
3.4 The Strategic Choices for the 21st Century 164
3.4.1 Choosing Modalities of Intervention 168
3.5 References 172
4 The Posts: a Full Range of Payment Services 175
4.1 Introduction 175
4.2 The Payment System Structure in the Main European Countries: the Role of the Post Office 176
4.2.1 The Use of Payment Services in the Main European Countries 176
4.2.2 Cheque-based and Giro-based Countries 178
4.2.3 The Evolution of the Role of the Bank-post 181
4.2.4 The Presence of the Post Office in the Payment System 183
4.3 Analysis of the Supply 185
4.3.1 The Postgiro Account 186
4.3.2 The Supply of Payment and Collection Services 187
4.3.3 Getting in Touch with Customers 197
4.4 Banking and Postal Systems Integration 202
4.5 The Post Office and the Internet 205
4.6 References 209
5 Financial Inclusion and the Role of Postal Systems 213
5.1 Introduction 213
5.2 Social Europe and the General Economic Interest Missions 214
5.2.1 The European Social Policy 214
5.2.2 The General Interest Missions 216
5.3 Financial Exclusion as Affected by the Transformations of the European Banking Market 217
5.4 The Phenomenon of Banking Exclusion 219
5.4.1 Quantification of the Phenomenon 219
5.4.2 The Importance of Access 220
5.4.3 The Barriers to Social Inclusion on the Demand Side 222
5.4.4 The Barriers to Inclusion on the Supply Side 224
5.5 Banking Promotion and Exclusion in Europe: Current Solutions 227
5.5.1 The Market: Spain, Greece, Ireland and Italy 227
5.5.2 The Voluntary Role of Banks: France, Germany and Belgium 228
5.5.3 The Government as a Mediator: the United Kingdom and the Attempt in France 230
5.5.4 The Government as Legislator: France, Portugal and Sweden 234
5.6 The Role of Postal Systems in the Provision of Basic Banking Services: the French and British Examples 235
5.6.1 The Post Office 236
5.6.2 La Poste 240
5.7 Conclusions 247
5.8 References 250
6 Postal Banks in the Digital Age: Creating a New Role 253
6.1 Introduction 253
6.2 Do Posts Belong in Financial Services? 253
6.3 Banks Finding a New Role 254
6.4 Alternative Entries into Transactions Accounts 257
6.5 Posts Finding a New Role 259
6.5.1 An Imperative for Change 259
6.5.2 The New Role of Information 260
6.6 The Consumer in the New Age of Information 260
6.6.1 Demographic Shifts 260
6.6.2 How Consumers Use Information 262
6.7 Trust and Privacy 264
6.7.1 Concern about Privacy Is High 264
6.7.2 The European Directive 265
6.7.3 Permission-Based Systems 266
6.8 The Unique Value of Transaction Information 267
6.9 Let's Be real! 268
6.9.1 Five Concrete Steps 268
6.10 A Future Vision 269
Editors and Contributing Authors 271
END
