ISBN: 354000243X
TITLE: Business Process Change Management
AUTHOR: Scheer et al.
TOC:

Change Management - Key for Business Process Excellence 1
Mathias Kirchmer, IDS Scheer, Inc.
August-Wilhelm Scheer, IDS Scheer AG
The Change Management Process Implemented at IDS Scheer 15
Ferri Abolhassan, IDS Scheer AG
Change Management with ARIS 23
Steffen Exeler, IDS Scheer AG
Sven Wilms, IDS Scheer AG
Managing Change through Project Management and Process Management 49
Kelly Talsma, Quixtar
Trevor Naidoo, IDS Scheer, Inc.
Information & Communication to Prepare for an ERP Implementation 63
Ed Brady, American Meter Company
Marc Scharsig, IDS Scheer, Inc.
Using ARIS to Design the Future Logistics Enterprise 81
Thomas R. Gulledge, George Mason University
Philip Hayes, Teamworks Partners, Inc.
Alexander Lotterer, IDS Scheer, Inc.
Georg Simon, IDS Scheer, Inc
Process-Centric Approach for ERP Evaluation Using ARIS Methodology in a Midsize Group of Companies 103
Low Siow Hoon, MMI Holdings Ltd., Singapore
Christian Rieger, IDS-Gintic Pte Ltd., Singapore
Change Management - Healthcare Reform in Bulgaria 123
Boyan Doganov, World Bank "Reform in Health Sector"
Gencho Nachev, National Health Insurance Fund of Bulgaria
Ralf Martin Ester, IDS Scheer Schweiz AG
Slovenian Railways Process Reengineering Project 145
Peter Lovsin, Slovenian Railways
Josip Orbanic, Slovenian Railways
Miro Sobocan, IDS Scheer Slovenia d.o.o.
Evaluation of Business Processes - Basis for Successfully Changing the Organization of ERA Ltd., a Slovenian Retail Company 163
Iztok Pustaticnik, ERA, d.d.
It Pays to be Prepared 163
Andrej Devecka, ZSE Bratislava
Vaclav Kalenda, IDS Scheer CZ
Jn Sirota, IDS Scheer SK
Increasing Process Efficiency at Siemens AG Austria 197
Maria Beharn, Siemens AG Austria
Kurt Broinger, Siemens AG Austria
Walter Obrowsky, Siemens AG Austria
Gabriele Kaltenbrunner, IDS Scheer Austria GmbH
Peter Nattermann, IDS Scheer AG
Florian Schober, IDS Scheer Schweiz AG
Learning Management Processes and Application Architecture for Learning Environments and Virtual Corporate Universities 217
Wolfgang Kraemer, imc information multimedia communication AG
Peter Sprenger, imc information multimedia communication AG
Case Studies Business Information Systems Online/Corporate University 251
Wolfgang Kraemer, imc information multimedia communication AG
Peter Sprenger, imc information multimedia communication AG
Epilog: Jazz Improvisation and Management 271
August-Wilhelm Scheer, IDS Scheer AG
Appendix: The Authors 287
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