ISBN: 3790815551
TITLE: The Intelligent Enterprise
AUTHOR: Thannhuber
TOC:

Preface VII
Acknowledgments XI
Chapter 1 Introduction 1
1.1 The Object of Discussion 1
1.2 Environmental Demands and Constraints 2
1.3 Three Dominating Effects and the Necessities Implied 5
1.3.1 Dynamics 5
1.3.2 Precision 6
1.3.3 Complexity 6
1.3.4 Conclusion 8
1.4 Consequences for the Engineering Domain 8
1.5 Knowledge and Intelligence: Natural Solutions to a Well-Known Problem 9
1.6 The Objective 11
Chapter 2 Background 13
2.1 The Intellectual Capital Discussion 13
2.2 Information Management and IT Driven Developments 14
2.3 The Pragmatic Extension of Organizational Learning 15
2.4 KM Models  Approaches to a Holistic Knowledge Management 16
2.5 The Traditional Knowledge Management 18
2.6 New Scientific Approaches 19
2.7 Conclusion and Consequences 20
Chapter 3 The Approach 23
3.1 The Biological Comparison 23
3.2 The Scales of Learning 26
3.3 Systems Exposed to Evolution 29
3.4 Scaling and Its Consequences 31
3.5 Phenomenological Consequences 32
Chapter 4 Theory of Real Systems 35
4.1 Classic Systems 36
4.1.1 Structure 36
4.1.2 Interactions and Properties 38
4.1.3 The Process 39
4.1.4 The System  A Classic Definition 40
4.2 Real Systems 42
4.3 Fundamentals of Autopoietic Systems 45
4.4 The Microscopic-Macroscopic Dichotomy 46
4.5 Social Systems  Communication as a Structural Element 48
4.6 Cognition, Reflection and Memory 49
4.6.1 Cognition 50
4.6.2 Reflection 51
4.6.3 Memory 51
Chapter 5 Theory of System Knowledge 53
5.1 Intelligent Systems 53
5.2 Knowledge 57
5.3 Knowledge from a Microscopic Perspective 58
5.4 Knowledge from a Macroscopic Perspective 60
5.5 Declarative Processing 62
5.6 Macroscopic  Microscopic Integration 64
5.7 Summary 65
Chapter 6 The Intelligent Enterprise 67
6.1 Enterprise Behavior 67
6.2 Enterprise Intelligence 69
6.3 Enterprise Knowledge 72
6.4 Declarative Processing on Enterprise Level 76
6.5 General Implications and Organizational Consequences 78
6.5.1 The Role of the Employees 78
6.5.2 Evaluating Enterprise Intelligence 81
6.5.3 Intelligent Interactions, Knowledge Types and Rational Behavior 82
Chapter 7 Realizing Enterprise Intelligence 87
7.1 Objectives and General Implications 88
7.2 Communicating Capabilities 89
7.2.1 The Service Requests, Fact Sets and the Ontology 89
7.2.2 The PBB  Functional Description and Reasoning Engine 91
7.2.3 The Wrapping Information 96
7.2.4 The Implementation of PBBs 97
7.3 The Declarative Processing Environment 97
7.4 The Autopoietic Framework 101
7.4.1 The Evaluation Mechanisms 101
7.4.2 Refinement of the Systems Organization 105
7.4.3 Refinement of the Systems Structure 106
7.5 System Architecture 107
7.6 Characteristics of the Running System 109
Chapter 8 Conclusion 111
List of Figures and Tables 115
Bibliography 117
Glossary 125
Index 131
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